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Fidelity Bank Launches 0800FIDELITY Toll Free Line

Fidelity Bank Plc, today launched the 0800FIDELITY TOLL FREE number as part of efforts aimed at making financial services easy and accessible to its customers. In a statement by the bank, Sam Obijiaku, General Manager, Operations said that the move will help customers in their transactions with the bank as they would not be required to be physically present in the bank.

He explained that customers can now access their accounts and enjoy financial services from the comfort of their homes and offices or on the move free of charge.

“By simply dialing 0800FIDELITY, even with zero credit and irrespective of   the customers network (mobile or landline), customers can talk with our Service Executives in Fidelity Trueserve who are available 24/7 even on weekends and public holidays.”

Customers can call in to:

  1. Check account balance
  2. Request for Internet banking password resets
  3. Confirm/stop cheques
  4. Request for E-statement
  5. Hotlist stolen cards
  6. Confirm deposits
  7. Make enquiries
  8. Lodge complaints



For CONVENTIONAL phones and touch screen phones

  • Press the numbers directly.
  • Press numbers directly reflected on the letters – F = 3; I = 4; D = 3; E = 3; L = 5; I =4; T = 8; Y =9.    (0800FIDELITY = 080034335489)

For QWERTY phones (like BlackBerry)

  • Dial 0, hold down the “alt” key and press 800, then hold down the “capital letter” key and press FIDELITY l.


For more information kindly call 0800FIDELITY, 01-4485252 or simply send an e- mail to




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  1. leah /phils.

    9th February 2016 at 1:54 am

    good day! i would to ask if this email add
    remittacedeptfidelityintgrp@mail .com exist.
    bot find cause i could not find it.
    please help me.
    Thank You!
    leah bano belen


    21st March 2016 at 6:05 pm

    ‎My name is OLARINDE OLUMAYOWA OPEYEMI of ACCOUNT NO:- 6172693881,
    I am a CORP MEMBER in ONDO State, which I was among coppers that are forced to Open an account with fidelity bank when we were in orientation camp Ikare-Akoko without knowing were we are to serve in the state. An ATM was issued inside the camp without given activation code which took me more than 3months before I could be able to activate the card simply because there is no fidelity branch in Ondo town which I was posted and I am not allow to be absent in my Place of Primary Assignment (PPA).

    The main problem now which have also affect my personal life and also brought same to my face is that on 11th March, 2016 around 18:17pm, I wanted to use my ATM card to withdraw on FCMB ATM machine @ Ademulegun street Ondo town, Ondo in which the ATM deducted me #10000 simultaneously making #20000 then later went to GTB ATM @ Yaba street Ondo to make my withdraw of #10000.
    Ever since then I have used more that #5000 to call customer care number which they are not responding to my calls.

    I don’t know why a Corp member like me which I am depended on #19800 will be suffering on the money which I was gathering  to pay hospital bill of my father which is detained in the hospital because of debts.

  3. Ruth Hendricksen

    5th April 2017 at 10:21 am

    [* Shield plugin marked this comment as “trash”. Reason: Failed GASP Bot Filter Test (comment token failure) *]
    My fiancée is at the end of his contract with Halliburton and is coming back to USA, he needs to open a account so he can get direct deposit, how much he needs to open a account so he can get his check deposit my name is Ruth thank you

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