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Customer Service Contacts for Nigerian Banks

Most times when we run into issues with our bank accounts, our first response is usually to take a ride to the bank and lodge a complaint, and that can be quite inconvenient. So, in lieu of the customer service week, we provide you the contacts of all Nigerian banks to help you get remote assistance from the customer service rep of your bank.

Access Bank

Phone: 0700CallAccess (07002255222377), +234127120057, +23412802500

Email: contactcenter@accessbankplc.com

Twitter: @accessbank_help ‏ or @myaccessbank

Diamond Bank

Phone: +23412701500

Email: enquiries@diamondbank.com, complaints@diamondbank.com

Twitter: @DiamondBankHelp ‏ or @DiamondBankNG

Ecobank

Phone: +2348003262265, +2347005000000

Email: engcontactCentre@ecobank.com

Twitter: @GroupEcobank

First Bank

Phone: +23419052326, +234 1 9052000, +234 700 FIRSTCONTACT (+234 700 34778 2668228)

+2347080625000, +234 1 448 5500

Email: firstcontact@firstbanknigeria.com

Twitter: @FBN_help or @FirstBankngr 

First City Monument Bank

Phone: +23412798800, (0700FCMBMYBANK) +2347003262692265, 07003290000

Email: customerservice@fcmb.com

Twitter: @MyFCMB 

Fidelity Bank

Phone: 014485252, 0800FIDELITY (080034335489)

Email: true.serve@fidelitybank.ng

Twitter: @fidelitybankplc 

GT Bank

Phone: 0700 4826 66328

Email: enquiries@gtbank.com, complaint@gtbank.com

Twitter: @gtbank_help, @gtbank

Keystone Bank

Phone: 0700 2000 3000

Email: contactcentre@keystonebankng.com

Twitter: @keystonebankng 

Sterling Bank

Phone: (+234) 0700STERLING (070078375464), 01-4484481-5

Email: customercare@sterlingbankng.com

Twitter: @Sterling_Bankng

Skye Bank

Phone: 0700 75932265, 0806 988 0000, 01 4482 100, 01 2705 850

Email: yescenter@skyebankng.com

Twitter: @SkyeBankNigeria

Stanbic IBTC

Phone: 0700 CALL STANBIC (0700 2255 782 6242), +234-1-2709676.

Email: customercarenigeria@stanbicibtc.com

Twitter: @StanbicIBTC 

Union Bank

Phone: +234-1-2716816, 07007007000, WhatsApp: 09070070001

Email: customerservice@www.unionbankng.com

Twitter: @UNIONBANK_NG

UBA

Phone: +234 700 2255 822, +234 1 280 8822

Email: cfc@ubagroup.com

Twitter: @UBAGroup, @UBACares 

Unity Bank

Phone: +234 (0) 7080666030

Email: we_care@unitybankng.com, customercare@unitybankng.com

Twitter: @UnityBankPlc

Wema Bank

Phone: +234-803-900-3700; +234-01-277-7700-9; +234-1-4613146-7; 07000PURPLE (07000787753);

SMS: +234-705-111-2111.

Email: purpleconnect@wemabank.com

Twitter: @wemabank

Zenith Bank

Phone: 234-1-2787000, 2927000, 4647000, 0700ZENITHBANK

Email: zenithdirect@zenithbank.com

Twitter: @ZenithBank 

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Tobenna Ezike

Tobenna is a writer, programmer and musician who is passionate about God, tech, and music. Follow him on Twitter and Facebook by clicking the icons below.

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